Delivery Policy

 

  • After you make a purchase, you will receive an automated email confirming that: 
    • You have placed an order.
    • Your order will be processed shortly.
    • Your order should arrive within:
      • 2 – 5 working days for stock products
      • 1 - 2 weeks for assembly products.
      • 1 - 6 weeks for manufacture products
  • While we will endeavour to have products ordered delivered as soon as possible, Prime Motion & Control is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities as per the delivery date agreed at the time of order confirmation. Delivery of all orders will always be to registered address of the customer as per the credit/debit card only (Unless specified at the time of Order).

 

  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

 

  • Please note all items will be shipped with an invoice mentioning the price.

 

  • For domestic customers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

 

  • For International customers, orders are shipped and delivered through registered international courier companies and/or International speed post only.